Dear customer,
Pls be informed that we will be out of office for Chinese New Year Holiday during from Jan 26th-Feb 4th. .No shipment during holiday. Normal business will resume on Feb 5th
With very limited access to e-mail&system,We maybe cannot check or reply your message in time.
But don't worry , if you need assistance, you could contact service via e-mail or whatsapp,we will be online for few hour during vacation and reply to you asap.
If you want to inquiry more about order, pls contact the service , leave order number. We will check it for you asap
FAQ
1.Can I place order ?
Yes, you can place order as usual on website,we will process on Feb19th.
2.I placed order, still havn't receive it?
Factory begin holiday, and inventory decrease, if your order is paid but hasn't shipped ,it will be shipped according by payment time after we back to work.
3.How can I track my order?
For shipped orders, we will update tracking info to your e-mail , you can track it on website.Kindly be patient.
4.I receive package, item has problem,how to do ?
If there is any problem about order, pls leave order number and specify the problem.After-sale service will help you to solve it .Don't worry about it .
Pls rest assured that you will receive goods for sure!Kindly be patient, appreciate it !
We would like to express our heartiest thanks for your great support and coopeartion in the past years.Wishing you a prosperous year in 2025!
Customer service
E-mail: [email protected]